What is It? The Basics of Outpatient Therapy!

Outpatient Therapy Services at Tel HaiWhen you hear the term Outpatient Therapy, what is the first thing that comes to mind? Stretching, exercise, ice packs…?

You don’t have to have a traumatic injury to benefit from Outpatient Therapy Services. Here at Tel Hai, you have access to a team of professional Physical Therapists, Occupational Therapists, Speech Pathologists and a Respiratory Therapists to help guide you to a better quality of life.

Our team can provide therapy services prior to a planned procedure, after surgery, or if you simply want to improve the quality of daily activities. Our therapists can help with falls, pain, urinary incontinence and balance issues.

Tel Hai is equipped with state-of-the art equipment and direct access to the StoneCroft Aquatics Center that our therapists utilize while working clients. We treat and address a wide variety of physical and medical diagnoses. You will never have to worry about squeezing in appointments since our team members provide flexible appointment times in our StoneCroft Health Suite.

Best yet, we serve individuals from the greater community, team members and their families.  We are open and ready to serve!  Prior to any assessment or treatment, we will review your care options and verify insurance eligibility coverage and potential member responsibility fees for outpatient therapy services.

Are you in need of Outpatient Therapy Services? We’re here to help. Tel Hai Therapy Services are powered by Symbria. Please contact us directly at 610-273-9333 ext. 4005 or email therapy@telhai.org

Katie Mitchell

Certified Respiratory Therapist

Tel Hai Retirement Community

Flu Prevention: Top Tips to Stay Healthy!

If you have ever had the flu, you know how severe it can be. Here are some tips to prevent you from getting it.

  1. First, get vaccinated! All healthy people should be vaccinated. It can reduce your chance of getting the flu and lower the risk of hospitalization and death caused by the flu.
  2. Wash your hands. Viruses may be spread by indirect contact. Washing your hands is the best way to prevent getting sick.
  3. Cough into your elbow. Viruses cling to your bare hands. By coughing into your elbow, you can reduce the spread of viruses.
  4. Disinfect common surfaces. A virus can live on a surface for up to 72 hours.
  5. Drink plenty of water. Water can help strengthen your immune system. If you do get sick it flushes your system and rehydrates you.

If you would happen to get the flu, stay home for at least 24 hours after your fever is gone. Seek medical attention if symptoms persist or are severe. Your doctor may prescribe an Antiviral medication.

Common flu symptoms include: Cough, sore throat, headache, feeling tired, runny or stuffy nose, muscle or body aches, fever or feeling feverish, and having chills.

Remember, by protecting yourself with the flu vaccine you are also protecting those around you.

Justine Hall, RN

Infection Preventionist

Tel Hai Retirement Community

 

Top Tips for Home Staging

It is possible to achieve the unimaginable. For some, even the thought of preparing to move is exhausting. You can do it, and we can help!

Your ultimate goal is to secure a buyer for your home, right? In today’s crowded real estate market, ‘home staging’ is another DIY tool in your home sales toolbox. You may have already heard of ‘home staging,’ but don’t know what it actually is. In essence, ‘home staging’ is preparing your home for sale.

Staging can be a useful tool to help sell your home quickly, but it does take forethought and planning. Staging your home today means more than making the bed and having a clean kitchen sink. It’s purposeful preparation.

Remember, you have one chance for a first impression! Here’s my top 5 tips for home staging:

CLEAR THE CLUTTER:

Less is more when it comes to home staging. Potential buyers want to see your home— not your stuff. As you prepare for your move to Tel Hai, rightsize by utilizing an off-site storage unit or portable storage containers like PODS.

ONE ROOM, ONE PURPOSE:

You may have a spare bedroom that’s also being used as a craft room, for holiday storage or to house your National Geographic collection. Return the room to its intended purpose. Remove items that don’t support the room’s original intention. Help a buyer envision the room as a future nursery or child’s bedroom, not a catch-all landing area.

REMOVE EXCESS FURNITURE:

Does the room really need four plant stands, three end tables, a fish tank and two bookshelves? All that furniture covers valuable assets like the beautiful hardwood floor and unique, built-in corner cupboard. By removing excess furniture, you’re opening the space visually for the buyer to imagine their belongings in the space.

LET THERE BE LIGHT:

You may have enjoyed 30 years of your custom sheers and drapery, but it’s blocking valuable light from selling your home. Pull back the shades and let the light shine in. No one wants dark and dingy. They want light and airy spaces that inspire a homey feel.

CLEAN COUNTERTOPS:

Remove items from countertops and tabletops, including in the kitchen, bathrooms, end tables and dining room tables. It may be a short-term inconvenience to stow away everyday used bathroom toiletries, but it’s showing a clean and tidy space to the buyer.

Ultimately, keep your eye on the prize of selling your home and moving to Tel Hai. Once you’re a resident, you’ll never have to replace another bush, repair a leaky faucet or install a new washing machine. Leave the work to us!

Tina Cressman

Moving Resources Manager

Tel Hai Retirement Community

Team Member Perks: My Top 5 Fav’s

Tel Hai Retirement Community has some great hidden gems for Team Members.  Those gems come in the form of awesome perks that future team members might not be aware of!  In addition to just being an overall great place to work, these perks are the icing on the cake!  Here’s my top five fav’s!

PERK #1

One of my favorite perks is the miles of beautiful walking trials around our campus.  It is so peaceful and quite to walk these trails as your surrounded by wildlife.  Along the back side of the trail near the Hillside Amenities of Tel Hai, there are many handmade bird feeders made by residents and lots of beautiful varieties of trees and bushes that attract all kinds of creatures.

PERK #2

My next favorite perk would be the discounted tickets to many local attractions such as Hershey Park.  Available for quick pickup in the Daily Brew, our coffee shop, the discounts are significant and can make these types of family outings much more affordable!

PERK #3

I enjoy reading in both of our libraries on campus… one located in the Garrett Community Center, the other in StoneCroft Commons.  There is a great selection of current and older books to choose from and it can be a very relaxing place to tuck away with a good book. Or, you can sign them out and take them home! If books aren’t your thing, DVD’s are available as well.

PERK #4

Next, I love our Resale Shop!  Each month, I enjoy searching for hidden treasures that can be found at great prices. I recently purchased a great spring wreath for my front door at my home and a very handy (and attractive) scarf hanger.  The shop has tons of useful items that can always be found!

PERK #5

And how can I forget access to our exercise facilities, including the pool and fitness center on the campus of Tel Hai!  This benefit is FREE to the Team Members and has just recently become accessible to their family members as well for a small monthly fee.  You can meet up with your family after work and even exercise together.

These are just a few of my favorite perks that Tel Hai has to offer to its Team Members. Oh, and I almost forgot…. Ice Cream Social’s on the first Friday of the month! Who can resist free ice cream! Oops, I guess I just made my list the top 6!

Join our workforce… you’ll be glad you did!

Dana Baumgard

Human Resources Generalist

Tel Hai Retirement Community

DESTINATION TEL HAI: Touring Personal Care- What’s in a visit?

Lakeview Personal Care at Tel HaiDid you know that Tel Hai Retirement Community offers Personal Care, Respite Care and Memory Support Care? It’s found in Lakeview… which is home to more than 90 residents. For those who require daily assistance to remain independent, safe and secure, Lakeview provides the freedom and amenities of residential living paired with clinical support.

Encouraging a worry-free lifestyle, we collaborate with the resident and their loved ones to understand the resident’s desires, interests and preferences. This resident-centered approach ensures that residents receive individualized care and programming suited to their abilities while preserving their dignity, comfort and level of function.

So what can you expect in your visit to Tel Hai? Check out our quick steps below on how to schedule a visit and take the first step in exploring the future for you or your loved one!

Step 1: Schedule a Visit

A crucial first step to learning about Lakeview Personal Care is to contact us to schedule a time to visit. Visiting isn’t making a commitment, but it is starting the process of learning, discovering your options and making a plan. You can contact me directly at 610-273-9333 ext. 2446, email info@telhai.org or fill out our ‘Schedule a Visit’ form online here: https://www.telhai.org/visit

Step 2: Meet with an Admissions Coordinator

Visits always start with a time to sit down and learn more about your situation, care needs and get to know you and your loved one better. This time is also used to discuss information about pricing, amenities, accommodations and options. Together, we’ll review the brochure and discuss any questions you may have. No question is too small or insignificant.

Step 3: Tour Lakeview Personal Care

After our chat, we’ll embark on a tour of Lakeview. We’ll view different accommodations including our wide array of floorplan options, and then view dining and recreational areas. The Garrett Community Center is also part of the tour, where you’ll view alternative dining options, activity areas like our indoor pool and large library. I always encourage visitors to ask any questions that come up along the way and can alter the tour to accommodate the needs or wishes of those who are visiting.

Tours are meant to give you a personalized view of Lakeview and to discuss your specific situation, because everyone’s needs are different. Most importantly during your tour, you’ll meet residents of our community and our team members. You’ll see how we interact with each other, what daily life looks like, and you’ll have the opportunity to envision yourself or your loved one living here.

Step 4:  Next Steps

After your visit, I will follow up with you to answer questions you may have. This is also the time to ask yourself: Can all my needs be met at Tel Hai? If so, please apply for residency. That can be done by downloading an application online here: https://www.telhai.org/residency

I hope to welcome you ‘home’ to Tel Hai soon!

Melissa Christophel

Admissions Coordinator, Lakeview Personal Care

Tel Hai Retirement Community

Unexpected Benefits of Volunteering

You’re a healthy person, right? You eat lots of fruits and veggies, exercise a few times a week, wear sunscreen, and all the other ‘good for you’ stuff!

Well I’m here to inform you of another unexpected healthy thing you should be doing. It might not register as affecting your health but… it’s volunteering! You read that right: VOLUNTEERING is healthy for you!

According to Dr. Stephen Post’s research survey about volunteering (an average of 100 hours/year), here are facts about volunteering and your health:

      • 96% said volunteering makes them feel happier
      • 68% said volunteering makes them feel healthier
      • 58% said volunteering makes them sleep better

I don’t know a single person who doesn’t want to feel happier, healthier and get a better night’s sleep. Sign me up for some volunteering!

Volunteering has also been shown to reduce your stress levels by releasing endorphins (the feel good stuff) making volunteers feel good about what they’ve done and in turn lowering depression rates. Your friendships and relationships can also get a boost since many volunteer opportunities involve group activities, helping to improve volunteer’s social skills. A more obvious benefit is that volunteering can help keep you physically active which can lower your risk of conditions such as arthritis, heart disease and obesity.

Lastly, and probably the best unexpected benefit, is that volunteering may help you live longer. When volunteering you are improving your overall health, therefore improving your chances for reduced health issues later in life. By volunteering at least 2 hours per week, or at least 100 hours per year, you too can reap these unexpected benefits of volunteering.

So now the hard part is choosing which volunteer opportunity to choose! Good luck and may you enjoy the volunteering as much as you enjoy those who you’re helping.

Amy Whary
Volunteer Coordinator
Tel Hai Retirement Community

(Courtesy of Forbes & Care2.)

3 Tips to Prepare for Long Term Nursing Care

When we think about retirement we often think of enjoying more time with family and grandchildren, volunteering for community agencies dear to our hearts, spending more time traveling, and crossing things off our bucket list. When we think about retirement, we most likely aren’t thinking about moving to a nursing home. However, long term nursing care may be a reality in your future and it’s never too early to start the planning process.

Long term nursing care, also called health care, can be defined as medical or non-medical care provided in a facility setting for patients who need 24-hour, 7-day a week custodial assistance with basic daily activities such as dressing, mobility, bathing and toileting, etc. While the term “nursing home” is still often used, many in the industry call it a “skilled nursing facility” or “healthcare center.” The Pennsylvania Health Care Association indicates that approximately 70% of people currently turning 65 will need some form of long term care – many in a healthcare setting.

So, how prepared are you? Here are a few tips to help you navigate the process of long term nursing care.

Tip 1- Educate yourself on the admissions process/criteria and tour the facility!

Many people don’t think about long term nursing care until there is a crisis, and then are forced into making quick decisions with little or no information at all about a facility. It can be beneficial to start a conversation with the facility’s Admissions Team prior to actually needing care. Many healthcare centers will require you to complete an application and provide medical information/documents. Scheduling time with the Admissions Team will allow you time to ask questions and tour the community. Discuss what is included in the daily cost of care, additional ancillary charges not included in the daily cost of care, what insurances the facility contracts with, and what services they offer like transportation and hair care services. Be aware that some Continuing Care Retirement Community’s or Life Plan Communities may not accept individuals from outside their own campus community for long term nursing care. Also, availability varies between each community on a daily basis.

Tip 2- Financially prepare for the cost of long term nursing care!

Genworth’s 2018 ‘Cost of Care Survey’ indicated that the average cost for long term nursing care in Pennsylvania is between $10,000 – $12,000 per month. Medicare covers long term nursing care provided in a skilled healthcare facilities for certain, specific conditions for a very short period of time from 0 to 100 days. Residents requiring long term nursing care often use private assets, long term care insurance, and/or state-funded Medical Assistance programs to help cover the cost of care. Facilities may have financial criteria for admission and may require a spend-down of personal assets prior to applying for Medical Assistance benefits.

Tip 3- Include your family members/POA in your retirement plans & medical information!

By the time many people need care in a long term nursing setting, it may be difficult for them to physically access medical, financial, and/or insurance records. Your Power of Attorney or family members may need to assist you with decision making, accessing documents, signing paperwork or paying bills. Make sure your loved ones are informed and can gain access to your finances, insurance, advanced directives, and important health information. This will help facilitate a smooth transition to a nursing care setting and ensure your wishes are honored. If you haven’t already done so, make sure to establish your Advanced Directives or Power of Attorney documents.

Randi Martin, BASW
Admissions Coordinator
Tel Hai Retirement Community

Foods That Fight: Your Immune System & The Common Cold

Although you may not totally prevent a cold or the flu this season, a healthy immune system is one way to give your body extra protection against nasty germs and viruses. Here are tips on how to boost your immune system with nutrients that pack a punch against the common cold and flu.

TIP 1- Incorporate immune-boosting nutrients into your diet!

The following nutrients play a role in the immune system and can be found in a variety of foods. Include these into your daily diet:
• Beta Carotene is found in plant foods, such as sweet potatoes, spinach, carrots, mango, broccoli and tomatoes.
• Vitamin C rich foods include citrus fruits, berries, melons, tomatoes, bell peppers and broccoli.
• Vitamin D is found in fatty fish and eggs. Milk and 100% juices are fortified with Vitamin D as well.
• Zinc tends to be better absorbed from animal sources such as beef and seafood and is included in vegetarian sources such as wheat germ, beans, nuts and tofu.
• Probiotics are ‘good’ bacteria that promote health and is found in cultured dairy products like yogurt.
• Protein comes from both animal and plant-based sources, such as milk, yogurt, eggs, beef, chicken, seafood, nuts, seeds, beans and lentils.

TIP 2- Focus on balanced eating, sleeping and stress management!

To help keep your immune system healthy all year long, focus on a balanced eating plan, adequate sleep and stress management. Aim for five to seven servings of vegetables and fruits daily to get immune-boosting vitamins, minerals and antioxidants. Find healthy and appropriate ways to cope with stress, such as listening to music or writing. Physical activity also is a great way to help manage stress and may help reduce the risk of some chronic diseases that could weaken your immune system further. Lack of sleep contributes to a variety of health concerns, such as a weakened immune system. Seven to nine hours of sleep is recommended each day for adults.

TIP 3- Remember to wash, wash, wash!

Good hygiene and hand-washing helps prevent the spread of germs. Always wash your hands prior to preparing or consuming food. Remember to wash produce before eating or using in recipes. Clean glasses, forks, spoons and other utensils to reduce the spread and growth of bacteria.

Sybil Oswalt, RD, CSG, LDN
Clinical Dietitian
Tel Hai Retirement Community

A Year of Blessings & New Tomorrow’s

Dave Shenk, President & CEO

At this time of year, there are so many opportunities to gather, to laugh, to eat and to celebrate. Along with the festivities, we need to pause and to take time to reflect on the many blessings we take for granted… health, family, friends, residents, and team members.

Looking back over 2018, it has been a year of growth, of new beginnings, and some challenges and opportunities.

A lot has happened this year! We welcomed nearly 100 new residents to Tel Hai. By the end of January, residents finished moving into 45 new Brownstone Apartments in StoneCroft. We are enjoying the new common spaces such as the conservatory, theater, sewing room and model train room. Additionally, we welcomed 10 new households who moved into Maple Knoll Townhomes.

Responding to resident preferences of privacy choices and dignity needs, six Meadows Healthcare Center rooms were converted from shared-private to private accommodations. Renovations are currently underway for more rooms right now! We have also renewed our strategic planning process addressing four key priorities including strengthening financial performance, growing team member culture, re-envisioning health care services and integrating technology.

I am grateful for the many ways God has blessed Tel Hai and its mission to provide a vibrant, caring community. We know that God’s hand has guided Tel Hai for many years and continues even today.

“O Lord, you are my God; I will exalt you; I will praise your name, for you have done wonderful things…” Isaiah 25:1

As we look forward to 2019 and what is in store for us, only God knows what tomorrow will bring! I wish you and those you love a very Merry Christmas and a joyous New Year.

Dave Shenk
President & CEO
Tel Hai Retirement Community

Tips from Tina: Do’s & Don’ts of Packing

Welcome to the newest blog post from our blog series called ‘Tips from Tina.’  If you have questions, she has the answers! From recommended questions when interviewing a realtor to decluttering your closets, you can anonymously ask Tina any move-related question you’d like.  No question is too small or too silly.

Each quarter, Tina provides her best advice through our Moving Resources Program.  Got a question? Call or email Tina directly at tcressman@telhai.org or (610) 273-9333, ext. 2160 with your questions. And don’t worry, we won’t use your name!


  • DO pack your most valuable possessions with you, in your vehicle.  This could include precious jewelry, family pictures and photo albums or priceless antiques.
  • DON’T wait until the last minute to pack. Waiting until the last minute results in poor decisions in packing and shortcuts that can lead to broken valuables. If you are unsure how to properly pack your breakables simply go to Google or YouTube for helpful videos.
  • DO be completely packed the day your mover arrives. You don’t want your mover to have to sit idle while you are still getting things into boxes as this will only add to your final bill when their time goes over the quoted number of hours.
  • DON’T try to pack your own grandfather clock. These clocks are fragile and deserve special attention so that they can be moved successful and enjoyed for years to come.  The professionals will secure that swinging arm so that it doesn’t break your glass door.
  • DON’T move mirrors that are not properly packed. Some mirrors have been in a family for years, it’s worth taking the time to make sure they are securely packed.
  • DO take precautions, bubble wrap a mirror and pack between mattresses if you can. No one wants to deal with cleaning up a broken mirror while trying to get moved.
  • DON’T try to move large pieces of furniture. These pieces need proper support, especially items that may be top heavy.
  • DO pack boxes and other large items under and around top heavy items. Packing tightly in this manner will protect those top heavy items from falling over in the truck during the move.
  • DON’T pack lights with light bulbs in them. It may sound like one small thing but you are going to need those lamps when you reach your destination and you want to make sure they will work.
  • DO remove lamp shades and pack them carefully. Place all of your light bulbs in one clearly marked container and perhaps transport in your vehicle.