Inspiring creativity, innovation & excellence.

Tel Hai’s Executive, Leadership & Management Teams are passionate about living out the mission of Tel Hai each day as they serve residents, team members, guests and each other. As experts in their fields, they are committed to inspiring creativity, innovation and excellence.

(Pictured: (Seated L to R) Toni Balla, Pauline Keetley, Katie Buck, Allyson Welsh, Keeli Looper; (Standing L to R) Karen Horning, Tim Kaiser, Katherine Clowney, Alicia Guthrie, Devon Reynolds, Heidi Stoltzfus, Sharon Canull, Cynthia Dallara); (Standing Back Row L to R) Scott Miller, Janice Williams, David Shenk, Bruce Hartshorne, Tim Herr, Kristin Hoffman (former team member), Jolene Weaver)

Executive Team

David Shenk, MPA, NHA | President & CEO

Dave joined the Tel Hai team in 2016 as President and Chief Executive Officer. Dave reports to the Board of Directors and is responsible for the operations of all Tel Hai facilities, including hiring or supervising the hiring of all team members within various programs associated with Tel Hai Services, Inc. and its subsidiaries, the admission process to various facilities and strategic planning efforts. Dave was previously the Executive Director of Souderton Mennonite Homes & Dock Meadows. He also previously served in executive leadership positions at Mennonite Home Communities and Landis Homes Retirement Community. Dave earned his bachelor’s degree in sociology from Eastern Mennonite University and a master’s degree in public administration from Pennsylvania State University.

Sharon Canull at Tel Hai

Sharon Canull | Chief Financial Officer

Sharon joined the Tel Hai team in 1982, growing in responsibility from a Receptionist & Accounts Payable/Receivable, to Business Manager, to Director of Finance, and currently Chief Financial Officer. Sharon is responsible for the development, execution and control of the facility’s overall financial administration, general accounting policies and procedures, resident/patient business services, and financial and statistical reporting, including budget preparation. Sharon earned her bachelor’s degree in accounting from Immaculata College and a master’s degree in nonprofit management from Eastern University.

Bruce Hartshorne at Tel Hai

Bruce Hartshorne, CASP | Exec VP, Operations

Bruce joined the Tel Hai team in 2006 and is responsible for prioritizing, goal setting, problem solving, and monitoring day-to-day operations. He provides direct supervision and coordination of department directors to assure quality and timely completion of tasks and delivery of services for the Facilities Services, Culinary Services, and Information Technology Departments. Bruce earned his bachelor’s degree in business management at West Chester University and a Certified Aging Services Professional (CASP) designation from AAHSA, a national nonprofit education and advocacy organization for retirement communities. Bruce has served as a surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF), an international accreditation organization.

Karen Horning at Tel Hai

Karen Horning, BSW, MPC | Exec VP, Resident Services

Karen joined the Tel Hai team in 2017 and is responsible for the successful operation of the health care center, personal care, adult day services, and residential living facilities and for ensuring high-quality resident care in accordance with our mission. Karen began her career in long-term care at Tel Hai in the early 1980s, served 22 years at Garden Spot Village during their development and growth, and then returned to the Tel Hai family. She is passionate about serving elders with excellence. Karen earned her bachelor’s degree in social work from Millersville University and a master’s degree in professional counseling from Liberty University.

Heidi Erb Stoltzfus, CPA, CFRE | Exec VP, Mission Advancement

Heidi joined the Tel Hai team in 2020 and directs all campus-wide marketing, branding, and communication efforts to fulfill Tel Hai’s strategic goals and mission. Heidi also serves as Tel Hai’s chief development officer. Heidi began her career as a public accountant with Ernst & Young and then moved to private education where she led successful campaigns to grow endowment and facilities for almost 26 years. Heidi served a term on Tel Hai’s Board of Directors in the ‘90s and has long had an interest in aging services.  She earned her bachelor’s degree in accounting from the University of Rio Grande, her certified public accountant license in 1993, and certified fundraising executive certificate in 2008.

Leadership Team

The Leadership Team is composed of the Executive Team and the following committed team members:

Tim Herr | VP, Pastoral Care & Corporate Compliance Official

Tim joined the Tel Hai team in 1998 after serving as a pastor for two local congregations. Tim is responsible for implementing the effective operations of the corporate compliance program, planning programs for formal and informal religious/spiritual services for residents, and attending to families and team members by providing religious and/or spiritual counseling and guidance. Tim earned his master’s degree in divinity from Grace Theological Seminary, and completed a two-year Clinical Pastoral Education residency at the University of Virginia Health Sciences Center.

Keeli Looper at Tel Hai

Keeli Looper, SHRM-SCP | VP, Human Resources

Keeli joined the Tel Hai team in 2011 as Director of Volunteer Services. She was promoted to Vice President in 2015 and oversees the Human Resources department, benefits, employee engagement efforts, and ensures compliance with all employment law, governmental and legal requirements. Keeli received her bachelor’s degree in business management from Northeastern State University.

Management Team

The Management Team is composed of the Executive Team, Leadership Team and the following committed team members:

Toni Balla
Director of Purchasing

Katie Buck
Administrator, Residential Living

Katherine Clowney
Director of Nursing, Meadows Health Care Center

Cynthia Dallara
Administrator, Lakeview Personal Care

Alicia Guthrie
Director of Development

Tamara D. Jacobs
Director of Adult Day Services

Pauline Keetley
General Manager, Culinary Services

Scott Miller
Director of Facilities Management

Tim Kaiser
Director of Information Technology

Devon Reynolds

Jolene Weaver
Director of Communications

Allyson Welsh
Director of Wellness & Resident Services

Janice Williams
Administrator, Meadows Health Care Center