CORONAVIRUS (COVID 19) INFORMATION UPDATE

Last Updated Thursday, August 11, 2022
(This webpage is updated as needed.)

We wanted to provide you updated information related to Tel Hai’s infection prevention methods and our response to the COVID-19 pandemic.

Today, we were informed that the following individuals tested positive for COVID-19:

    • Four, Meadows Health Care Center Residents
    • One, non-direct care Lakeview Personal Care team member

We continue to encourage everyone to remain diligent about social distancing, wearing a mask in care areas (Meadows Health Care Center, Lakeview Personal Care, Lakehouse Memory Support, Adult Day Services) and proper hand hygiene. We appreciate your understanding as we continue to vigorously enforce all safety and security measures in place.

REMINDER: Per current PA Department of Health Guidance for visitation to Meadows Health Care Center: visitation guidelines are still in effect and visitation is ongoing. Anyone visiting Meadows Health Care Center is reminded they may not visit when ill; if they were in close contact or exposure to someone with COVID-19 during the prior 14 days; if they are undergoing testing for COVID-19; or if they were diagnosed with COVID-19 in the prior 10 days. Even if they have met community criteria to discontinue isolation or quarantine (typically 5 days), visitors should not visit if they have not met the same criteria used to discontinue isolation and quarantine for residents (typically 10 days).

For all previously announced COVID-19 positive cases, please scroll down and click on “COVID-19 Cumulative Positive Cases” for a complete, historical listing.


COVID-19 Vaccine Information

COVID VACCINE INFORMATION FOR TEAM MEMBERS/CONDITION OF EMPLOYMENT:

COVID-19 Vaccination Statement: As of November 30, 2021, Tel Hai Retirement Community requires all employees to be fully vaccinated against COVID-19, unless he/she has an approved medical or religious exemption. New employees have 6-weeks upon hire to become fully vaccinated.

For Families & Visitors

MEADOWS HEALTH CARE CENTER VISITATION INFORMATION:

In-person visits are ongoing for family members/friends of residents residing in Meadows Health Care Center. Visitors may enter the community at the East Entrance (1200 Tel Hai Circle), follow signage to the Chapel parking area, and enter the building at the Main Healthcare Center Entrance. All visitors must pass a COVID-19 screening immediately before the visit using the AccuShield kiosk.

REMINDERS:

  • Anyone visiting Meadows Health Care Center is reminded they may not visit when ill; if they were in close contact or exposure to someone with COVID-19 during the prior 14 days; if they are undergoing testing for COVID-19; or if they were diagnosed with COVID-19 in the prior 10 days. Even if they have met community criteria to discontinue isolation or quarantine (typically 5 days), visitors should not visit if they have not met the same criteria used to discontinue isolation and quarantine for residents (typically 10 days).
  • Regardless of vaccination status, all individuals are still required to wear a mask when indoors in Meadows Health Care Center, Lakeview Personal Care, Lakehouse Memory Support and Adult Day Services, per the PA Department of Health and PA Department of Human Services requirements.
  • If a resident’s roommate is unvaccinated or immunocompromised (regardless of vaccination status), visits should not be conducted in resident’s room.
  • Visitors should not walk around different halls of the facility. Visitors should go directly to the resident’s room or visitation area.

Questions on COVID-19? Contact Janice Williams, Meadows Health Care Center Administrator, by calling (610)-273-9333 ext. 2011 or emailing jwilliams@telhai.org


LAKEVIEW PERSONAL CARE VISITATION INFORMATION:

In-person visits are ongoing for family members/friends of residents residing in Lakeview Personal Care. All residents may have visitors unless the resident is on a quarantine for possible COVID-19 exposure.  No appointment is required.

Visitors may enter the community at the East Entrance (1200 Tel Hai Circle), follow signage to the Chapel parking area, and enter the building at the Main Healthcare Center Entrance. All visitors must pass a COVID-19 screening immediately before the approved visit.  The screening includes temperature checks, respiratory status questions and COVID-19 disclosure using the AccuShield kiosk. After passing a screening, visitors will be directed to proceed through the Chapel to reach Lakeview Personal Care and should go directly to the resident’s room.

  • Outdoor visits are preferred and may take place on the front porch or patio areas.
  • Indoor visits may occur in the resident room only.  No common areas should be used unless the resident resides in a semi-private room.
  • Visits will be available from:
    • 8:00 AM – 7:30 PM Monday thru Friday
    • 8:00 AM – 3:30 PM Saturday
    • 1:00 PM – 5:00 PM Sunday
  • If possible, limit visits to one hour, to minimize congestion in the community.  Two visitors per resident at a time. Visits are not allowed during meal times or in the dining rooms.
  • Masks are required at all times in common areas and hallways, regardless of vaccination status. Social distancing (six feet) must be maintained away from other residents and team members.  After the visit, visitors are requested to go directly to the exit and sign out at the kiosk. We request that everyone use hand sanitizer prior and at the end of the visit.
  • Please Note: A positive case of COVID would negatively impact our ability to continue in-person visits.  Visitors are not required to have a vaccine to visit, but we encourage everyone to get vaccinated when they have the opportunity.
  • Questions on COVID-19? Contact Cynthia Dallara, Lakeview Personal Care Administrator, by calling (610)-273-9333 ext. 2101 or emailing cdallara@telhai.org

For Residential Living Residents

RESIDENTIAL LIVING RESIDENTS & MASK WEARING:

Masking is no longer required in Residential Living in indoor public settings. Residents, visitors, vendors and vaccinated Team Members may choose to mask at any time. All individuals— regardless of vaccination status— who are utilizing Tel Hai Shuttle Services and Tel Hai Transportation Services are still required to wear a mask inside the vehicle.  Unvaccinated team members must remain masked in Residential Living areas.

COVID-19 TESTING:

As a Residential Living resident, if you choose to get tested for COVID-19 outside of a hospital stay, we ask that you please communicate this to a member of the Residential Living team as soon as possible, even if your test results are pending. 

TEL HAI SHUTTLE & TRANSPORTATION:

All individuals— regardless of vaccination status— who are utilizing Tel Hai Shuttle Services and Tel Hai Transportation Services are still required to wear a mask inside the vehicle.

COVID-19 Cumulative Positive Cases

Last Updated Thursday, August 11, 2022

Listed below are the cumulative COVID-19 cases at Tel Hai since the beginning of this pandemic.


RESIDENTS

Residential Living: 90 Confirmed, 86 Recovered, 1 Death
Personal Care: 39 Confirmed, 36 Recovered, 2 Deaths
Adult Day Services: 1 Confirmed, 1 Recovered, 0 Deaths
Skilled Nursing: 141 Confirmed, 105 Recovered, 15 Deaths
Total: 271 Confirmed, 228 Recovered, 18 Deaths

Current Active Cases of COVID-19: 25 Residents


TEAM MEMBERS

Residential Living: 38 Confirmed, 36 Recovered, 0 Deaths
Personal Care: 37 Confirmed, 35 Recovered, 0 Deaths
Adult Day Services: 3 Confirmed, 3 Recovered, 0 Deaths
Skilled Nursing: 134 Confirmed, 126 Recovered, 0 Deaths
Total: 212 Confirmed, 200 Recovered, 0 Deaths

Current Active Cases of COVID-19: 12 Team Members

*We are currently following the “Criteria for Return to Work for Health Care Personnel with Confirmed or Suspected COVID-19” guidance issued by the Centers for Disease Control and Prevention (CDC) for team members who have tested positive for COVID-19.

For more information:

  • If you have COVID-19 questions related to Residential Living, please contact Katie Buck, Residential Living Administrator, at 610-273-9333 ext. 2012.

  • If you have COVID-19 questions related to Lakeview Personal Care, please contact Cynthia Dallara, Lakeview Personal Care Administrator, at 610-273-9333 ext. 2101.

  • If you have COVID-19 questions related to Meadows Health Care, please contact Janice Williams, Meadows Health Care Center Administrator, at 610-273-9333 ext. 2011.


Rewards

HR Landing Page- QR Code Rewards

TASTE OF TEL HAI LUNCHEON- REGISTER: Thurs., September 22, 2022

Join Residential Living Counselor Tracy Weaver as she shares about Tel Hai at an in-person ‘Taste of Tel Hai’ event.

Learn more about the Tel Hai lifestyle and decide if it could be perfect for you! In addition to a delicious, complimentary lunch/brunch and presentation, you’ll explore the residential living options at our community and hear from the residents who live here. You will get a great overview of our Life Plan Community.

Register online using the form below for the following date:

  • Thursday, September 22, 2022: 11 AM (Lunch)- RSVP by September 13
  • Tuesday, October 25, 2022: 10 AM (Brunch)- RSVP by October 14
  • Thursday, November 10, 2022: 11 AM (Lunch)- RSVP by November 1

Note: Seating is limited, so please be sure to register early! Registration required.  Questions? Call Marketing at (484) 796-4262.


Dietary Restrictions- Please notify us if you have a food-related allergy or dietary restriction such as gluten-free.  We will try our best to accommodate your needs.

Mobility Concerns- Please notify us if you have a mobility-related concern in visiting accommodations as part of this tour/event. We would like to best plan to accommodate you through handicap accessible transportation and/or your preferred methods to enhance your tour/event experience and ensure safety protocols.


Taste of Tel Hai Registration Form

  • This field is for validation purposes and should be left unchanged.

PERSONAL CARE: Early signs that care is needed today.

Jenn Goossen, Admissions Coordinator

Do you have a loved one who requires daily assistance to remain independent, safe and secure?

Lakeview Personal Care provides the freedom and amenities of residential living paired with clinical support.

Our resident-centered approach ensures that residents receive individualized care and programming suited to their abilities while preserving their dignity, comfort and level of function.

Not sure if your loved one could thrive at Tel Hai’s Lakeview Personal Care? Check out the ‘Early Signs that Care is Needed TODAY’ resource below.

Don’t wait… let’s chat.  Contact us directly at 610-273-9333 ext. 2446, email info@telhai.org or complete the quick form below!

Jenn Goossen, Admissions Coordinator
Lakeview Personal Care & Lakehouse Memory Support
Tel Hai Retirement Community


Early Signs that Care is Needed TODAY:

Mental:

    • Feel forgetful, confused or lost
    • Mix up or forget to take medications
    • Miss medical appointments
    • Overlook things that pose a safety concern
    • Struggle to buy food & meal preparation

Emotional & Social:

    • Feel lonely or depressed
    • Feel frustrated or stressed
    • Take less interest in things previously enjoyed
    • Avoid people and social interaction

Physical & Medical:

    • Sleep more often or have less energy
    • Notice a change in eating habits
    • Have difficulty walking, dressing, eating or bathing
    • Have trouble maintaining a clean household
    • Fall more often or bruise more easily
    • Need additional medical attention

* Information courtesy of Care Conversations; American Health Care Association & National Center for Assisted Living.


Lakeview Personal Care 'Request Information' Website Submission Form

  • This field is for validation purposes and should be left unchanged.

HILLCREST APARTMENTS SUMMER OPEN HOUSE: Tues., June 28, 2022

Explore Apartment Living

Tuesday, June 28, 2022 from 1-3 PM!

Hillcrest Apartments at Tel Hai

Hillcrest features exceptionally designed studio, one and two-bedroom accommodations perfect for those wanting a carefree lifestyle with access to dining venues and campus amenities.

With 26 different floor plans to choose from and sizes ranging from 548 sq. ft. to 1,508 sq. ft., each home features customized quality finishes, a fully equipped kitchen and laundry, ample storage and a personal emergency monitoring and response system for safety. In preparation for your visit…

View floorplans: CLICK HERE!

View virtual tour: CLICK HERE!

Event registration begins at the Garrett Community Center, 1200 Tel Hai Circle, Honey Brook. We are only 3 short miles east of Route 10 off Beaver Dam Road. Follow Beaver Dam Road to the campus of Tel Hai, then turn onto Tel Hai Circle and follow signs to the Garrett Community Center.  Parking is available adjacent to the building entrance.


This event has now concluded. Questions?  Contact Marketing at (484)796-4262, or email info@telhai.org


 

‘DAY IN THE COUNTRY’ SPRING OPEN HOUSE: Sat., May 7, 2022

Save the date! Our ‘Day in the Country’ Open House is back (in-person) on Saturday, May 7, 2022 from 11 AM to 3 PM.

Self-guided tours will include well-appointed resident homes including cottages and apartments. We will also share a general overview of our Life Plan Community including accommodations, services, amenities and continuing care options.

Take the first step in exploring your retirement future by joining us! Discover that living at Tel Hai is more affordable and flexible than ever. As a Life Plan Community, we offer a secure, worry-free lifestyle with priority access to the continuum of care.

Event begins at StoneCroft Commons located at 4000 Tree Line Drive, Honey Brook. We are only 3 short miles east of Route 10 off Beaver Dam Road. Follow Beaver Dam Road to the campus of Tel Hai, then turn onto Tree Line Drive and follow signs to StoneCroft. Parking is available adjacent to the entrance.

This event has now concluded.  Questions? Call Marketing at (484)796-4262, or email info@telhai.org


Please notify us if you have a mobility-related concern in visiting accommodations as part of this tour/event. We would like to best plan to accommodate you through handicap accessible transportation and/or your preferred methods to enhance your tour/event experience and ensure safety protocols.


 

You’re invited to a
Complimentary Informational Luncheon
at Hershey’s Mill Golf Club

Thursday, March 31, 2022

Registration: 11:30 AM ~ Lunch: 12:00 PM

Hershey’s Mill Golf Club
1500 Greenhill Rd., West Chester, PA 19380

 

We’re visiting your neighborhood and we’d like you to be our guest! It’s time to discover the value and security found in a Life Plan Community that offers you priority access to the full complement of continuing care services.

We’ll share about…

    • residential living accommodations where we’ll help you remain in your home as long as possible
    • support services that keep you safe and independent longer
    • health services that are on-site and ready for you if and when you need it.

It’s time to start planning your future today!

Online registration has now closed. Questions? Call Marketing at (484)796-4262, or email info@telhai.org


COVID-19 Precautions: This event is subject to change due to the COVID-19 pandemic response and mitigation efforts. We follow guidelines set forth by the CDC.


 

MAKING SENSE OF RETIREMENT LUNCHEON: Tues., March 1, 2022

As Life Plan Community, the value of Tel Hai lies in the access to the full range of amenities and continuing care services to secure your future. In combination with our $ensible entrance fee and refund options, retirement living at Tel Hai is more affordable and flexible than you may think.

12:30 PM: Registration
1:00 PM: Lunch & Lifestyle Presentation

During this interactive luncheon, Tracy Weaver — Tel Hai’s Residential Living Counselor — will share how moving to Tel Hai makes financial $ense! You’ll be provided a complimentary cost and lifestyle comparison worksheet to help discover how to make $ense of retirement living. Best yet, you’ll hear from residents who live here and why they love the “Hill of Life.”

Event begins at StoneCroft Commons located at 4000 Tree Line Drive, Honey Brook. We are only 3 short miles east of Route 10 off Beaver Dam Road. Follow Beaver Dam Road to the campus of Tel Hai, then turn onto Tree Line Drive and follow signs to StoneCroft. Parking is available adjacent to the entrance.


This event is now at capacity.  Questions?
Call Marketing at (484)796-4262, or email info@telhai.org

COVID-19 Precautions: The wellbeing of all individuals visiting, working and living at our community is our first priority.  We follow guidelines set forth by the CDC.


 

LAKEVIEW & LAKEHOUSE MEMORY SUPPORT OPEN HOUSE: Sat., March 26, 2022

Do you have a loved one who requires extra support to remain independent yet safe and secure? Learn how the team at Lakeview Personal Care and Lakehouse Memory Support can meet their changing needs now and into the future. 

At this open house event, you’ll explore: 

• Our all-new Lakehouse Memory Support neighborhood, which assists those living with a dementia diagnosis. Residents live an active and engaged life in an intimate and secure home-like environment. 

• Our Lakeview Personal Care neighborhood, which provides the freedom and amenities of residential living paired with clinical support. Person-centered support allows residents to thrive in place and enjoy a worry-free lifestyle. 

Event begins at Lakeview Personal Care. Enter the community at 1200 Tel Hai Circle, Honey Brook, off Beaver Dam Road. Follow signage on Tel Hai Circle to Lakeview. Parking is available adjacent to the entrance. 

This event has now concluded. Questions? Call the Admissions Coordinator at (610) 273-9333, ext. 2446, emailing info@telhai.org.


COVID-19 Precautions: The wellbeing of all individuals visiting, working and living at our community is our first priority.  We follow guidelines set forth by the CDC. All visitors will be screened prior to entry.


 

NOW AVAILABLE: THE SAPPHIRE APARTMENT

Spacious & Smartly Designed

Featuring 1,062 Sq. Ft.

 

Welcome home to the Sapphire, a spacious and smartly designed 1,062 sq. ft. one bedroom apartment with a generously sized, multipurpose den.  Located within StoneCroft Apartments, you have enough room to entertain your family and friends without useless spaces that create more cleaning and more work.

With just one visit to our campus, you’ll see residents living life outside of their homes.  They enjoy all the amenities, public spaces and communal benefits of living at a Life Plan Community.  From Wednesday Mass to a pick-up game of bocce, they’re engaged physically, socially, spiritually, and emotionally.

Download The Sapphire Floorplan

About the Sapphire:

Retirement living at Tel Hai is more affordable and flexible than ever in the Sapphire.  With a modest entrance fee of $249,570*, the Sapphire provides you a beautiful home that’s paired with access to all our continuing care services and amenities.  And with a reasonable monthly fee— which includes flexible ‘Dining Dollars’ that can be spent in multiple dining venues— you’ll be secure in your financial future knowing you’re in a home you can afford.

Best yet, the Sapphire has access to the Stone Hearth Grille, StoneCroft Aquatics Center, Arts Suite, Center for Worship & Performing Arts, resident gathering spaces and additional amenities. It’s all under one roof… the perfect blend of convenience and connectedness!

Sapphire Features Include:

  • Large, open living & dining space for entertaining family and friends
  • Private bedroom suite with full bathroom and spacious closet
  • Multi-purpose 10 ft. x 11.6 ft. den
  • Fully equipped kitchen with counter-height seating
  • In-home laundry area, powder room & formal entry area
  • Spacious balcony with amazing southwest countryside views
  • Temperature-controlled storage unit
  • Under-building parking available
  • Indoor access to common areas

So what are you waiting for? Discover the joy of inspired living, abundant activities, and the rewards of retirement at Tel Hai. And remember, you’ll have access to the full continuum of care available on campus.

If you’re interested in learning more about this beautiful home and for additional details, complete the form below or contact Marketing at info@telhai.org or call (484) 796-4262.

(Entrance fee as of January 1, 2022. Virtual tour and images shown are a sample Sapphire apartment and are not representative of the actual unit that is available.)