You have questions? We have the answers.

Exploring retirement living shouldn’t be difficult. Together, we look forward to meeting you and discussing your desires for an enriching retirement future. We would love to chat about your questions, but have included the most frequent we hear from prospects in the list of FAQs below.

1. What are the age requirements to move to Tel Hai?

Tel Hai Retirement Community’s admission/age requirement for Residential Living is as follows:

• Only one individual (per household) seeking to become a residential living resident must be at least 62 years of age upon occupancy date.
• The individual within the household must be at least 60 years of age upon occupancy date.

2. What is fee-for-service?

CONTRACT OFFERED BY TEL HAI:

Fee-For-Service Contract (Type C):

• Tel Hai offers a Fee-for-Service Contract (Type C) ONLY. This contract includes benefits of residential living and amenities, but at a lower monthly fee and lower entry fees compared to other contracts. The full complement of residential services and amenities are provided, but if personal care, memory support, or skilled health care is required, the resident’s monthly fee will increase to reflect the market rate for the care received. Therefore, you only pay for the long-term care services you actually use.

OTHER CONTRACTS (NOT OFFERED BY TEL HAI):

Modified Contract (Type B):

• This type of contract is NOT offered at Tel Hai. This contract includes almost all of the same benefits of residential living, but requires a lower monthly fee than a LifeCare contract, and possibly a lower entrance fee. However, if personal care, memory support or skilled health care is required, the resident will be responsible for an additional portion of the cost of that care level. The contract may have a predefined number of days in the health care center at no cost and/or health care services are offered at a discounted rate to the resident.

LifeCare Contract (Type A):

• A contract of this type is NOT offered at Tel Hai. This contract includes all benefits of residential living plus unlimited personal care, memory support, and skilled health care should you need it in the future, at the same monthly service fee as residential living. This type of contract typically requires a significantly higher monthly fee and a higher entrance fee. In essence, this contract pre-pays for some portion of health-related services regardless of if those health care needs are actually utilized in the future.

4. What does it cost to live at Tel Hai?

Residents pay an entrance fee and a monthly service fee to enter into residential living at the Tel Hai Retirement Community. Cost varies based on the apartment or cottage selected by the resident, whether it is single or double occupancy, and the refund plan they have selected. As a fee-for-service Life Plan Community, if you, as a resident, move through the continuum of care, you will pay market rates for whatever health care services are provided on an as-needed basis.

5. What is an entrance fee?

At Tel Hai, our standard entrance fee is a one-time fee paid when you move into one of our apartments or cottages in our beautiful community. It gives you priority access to the Tel Hai continuum of care, if or when your health needs make it necessary. The amount of the entrance fee is based on which accommodation you select, and the refund option you choose.

6. What is a monthly fee?

The monthly fee at Tel Hai is paid each month to cover a range of amenities and services made available to residents of our community. These incude such attributes as our flexible dining dollars, professional building maintenance, regular lawn and grounds care, a range of life enrichment activities, social programs, convenient shuttle services, well-maintained fitness facilities, a variety of exercise classes, and so on.

7. Will I own my home?

Tel Hai Retirement Community owns all the accommodations on the property and is responsible for their maintenance and upkeep. We are committed to doing our best to assure all of residents can enjoy life every day at Tel Hai without the typical looming financial concerns of future home repairs and rising property taxes.

8. May I bring my pet?

We are pleased to say that Tel Hai is a very pet friendly community. Pets are allowed in our cottages, townhomes, and in ground level, private-entrance apartment units in Hillcrest Apartments, StoneCroft Apartments, and Hertzler Apartments. Of course, Tel Hai has a lot of wonderful nature areas where you can enjoy time with your pet outdoors. If you have a specific pet-related question, please contact a Residential Living Counselor or Admissions Counselor directly.