Need to Know/FAQ’s

What makes Lakeview Personal Care unique?

Lakeview Personal Care is part of a faith-based, non-profit Life Plan Community (formerly continuing care retirement community) that offers personal care, personal care memory support (dementia) and short-term respite stays.   Tel Hai provides an expansive range of accommodations and levels of care tailored to the needs and wants of the resident.

Does your staff have special training?

Lakeview Personal Care is staffed by compassionate licensed nurses, resident assistants and support staff 24 hours per day, seven days per week. Like all Tel Hai team members, Lakeview Personal Care team members complete comprehensive annual training programs each year and are also cross-trained with skilled nursing staff to provide a continuity of care between Tel Hai’s different levels of care.

Who does my laundry? 

A resident assistant will launder a residents personal laundry two times weekly or complementary laundry facilities are available for residents who prefer to do it themselves.  In addition, all bed linens and towels are done weekly by Tel Hai housekeeping team members.

Would someone assist me if I wanted to have a bath?

Lakeview Personal Care team members are trained to assist a resident with bathing and showering.  Each accommodation has an en-suite, personal shower.  If the resident prefers a bath, team members can assist with a whirlpool bath.

What time can my family/friends visit me?

Residents can feel free to have guests visit as it’s convenient for them.

Would my granddaughter be able to spend the night?

If a resident has loved ones who come to visit, they are more than welcome to spend the night in a residents accommodation.  Tel Hai requests prior notification so that we do not disturb the visit.

Can I leave the facility while I am there?

Yes, Lakeview Personal Care residents may come and go as they please.  Tel Hai requests residents to sign in & out so we are aware of your absence. 

 

What may I bring from home?

We encourage residents to bring furniture and personal items from their home to help ease their transition to Tel Hai.  Tel Hai team members are available to assist in providing room measurements and suggested furniture placement.

May I bring a television?

Yes, residents bring their own television.  A cable television fee is included in the daily rate.